How Unger Global streamlined their Logistics by using Visiwsie

🇺🇸 USA
Location
Consumer Goods
Industry
Up to 700
Annual Container Volume

” Visiwise innovative tracking solutions have streamlined our logistics operations, providing real-time visibility into our container shipments.”

Ed Reyes - Director of Supply Chain
Ed Reyes
Director of Supply Chain at Unger Enterprises

Meet Unger Enterprises, LLC.

Unger Enterprises, LLC. is a leading provider of innovative professional cleaning solutions. Unger is an international company and has been manufacturing professional cleaning tools for more than 60 years.

Unger takes pride in developing innovative and unique tools that help professionals clean more productively, in order to present a cleaner, healthier building. Unger has offices in the United States, Germany, the United Kingdom, as well as manufacturing facilities in the United States, Germany and India. Unger provides innovative cleaning solutions to more than 80 countries worldwide.

Unger Global’s Shift from Microsoft Excel to Visiwise

The planners at Unger Global previously relied on manually checking shipments through various carrier and forwarder websites, followed by updating an internal Excel file. This method was both time-consuming and prone to errors.

Maintaining the Excel file was critical, as it allowed other departments to monitor shipments and ensure everything was on track. However, the manual process soon proved inefficient and unreliable. Recognizing these issues, the team decided to eliminate their outdated manual Excel system.

After a couple of meetings, they chose Visiwise as their solution. Implementing Visiwise enabled them to streamline shipment management, significantly reducing time and errors associated with manual updates. This change ensured that all departments had real-time access to accurate shipment information, greatly improving overall operational efficiency.

Having all Related Departments on Visiwise

The Unger Global team wanted to streamline their entire logistics process by unifying their planners and logistics members on the Visiwise workspace. To maximize efficiency and ensure seamless communication, they decided to invite their warehouse staff to join the workspace as well. This move allowed them to use Visiwise as a single, organized source for managing shipments and sharing documents effortlessly.

Ed Reyes - Director of Supply Chain
Supply Chain Director at Unger Enterprises

Ed Reyes

With Viswise reliable technology and exceptional customer service, we’ve experienced increased efficiency and cost savings. 

Visiwise is a trusted partner, and we highly recommend their services to anyone in need of top-notch container tracking solutions.

No Setup, Quick Lunch

One of the biggest advantages for the Unger Global team was that their ongoing shipments went live in less than a day with Visiwise!

Unlike traditional TMSs or ERPs that require extensive training and lengthy setups, Visiwise allowed them to effortlessly transition their existing Excel data into a ready-to-use dashboard. This quick setup provided real-time visibility, ensuring they could immediately benefit from improved efficiency and streamlined operations.

Screenshot of a customized table view of shipments and containers in Visiwise Dashboard

Having an Account Manager at Every Step

Throughout the entire process, from initial sales to after-sales support, the Unger Global team was assigned a dedicated account manager. This account manager ensured that everything proceeded smoothly and on schedule, providing personalized assistance at every step.

To facilitate a seamless transition, we conducted several onboarding sessions. These sessions showcased best practices for using the Visiwise dashboard and shared insights on how other partners successfully leverage Visiwise to excel in shipment management and container tracking.

The onboarding sessions were designed to not only familiarize the team with the tool but also to inspire confidence and demonstrate the significant improvements Visiwise could bring to their operations. This comprehensive support guaranteed that the Unger Global team was well-prepared and fully equipped to optimize their logistics with Visiwise, ensuring maximum efficiency and control over their shipment processes.

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