Delivering Innovation and Value to Logistics Operations Management
As 2024 comes to a close, we’re thrilled to share the incredible strides we’ve made to enhance the Visiwise platform. This year, we focused on expanding our tracking integrations, introducing powerful automation features, improving visibility and tracking visualization, and enabling seamless system integrations to ensure our customers have the best tools at their fingertips.
Here’s a look at the key updates and how they empower you to streamline your logistics operations and optimize supply chain efficiency.
1.New Tracking Integrations
1.1-Expanded Shipping Line Support
- What’s New: Added real time tracking for new shipping lines, including:
1- Westwood: https://www.visiwise.co/tracking/container/westwood-shipping-lines/
2- Emirates Shipping Line: https://www.visiwise.co/tracking/container/emirates-shipping-line/
3- Arkas: https://www.visiwise.co/tracking/container/arkas/
4- Dole
5- Kambara Kisen
6- Seaboard Marine: https://www.visiwise.co/tracking/container/seaboard-marine/
7- Samskip: https://www.visiwise.co/tracking/container/samskip/
8- Tropical: https://www.visiwise.co/tracking/container/tropical/ - Why It Matters: With these integrations, we’ve expanded our coverage significantly based on our customers’ needs, providing visibility to shipments across a broader range of carriers. Whether you’re moving goods on major or niche shipping lines, Visiwise ensures you’re covered.
1.2-CN Rail and CPKC Rail Integrations
- What’s New: Integrated Canadian National (CN) Rail and Canadian Pacific Kansas City (CPKC) Rail tracking capabilities.
- Why It Matters: These integrations enhance visibility into intermodal shipments across North America, empowering users to track rail movements seamlessly alongside ocean and other transport modes.
2. Automation for Effortless Tracking
2.1- Configurable Notifications for ETA Changes
- What’s New: Users can now set a threshold for ETA changes to trigger notification emails and shipment updates via the dashboard.
- Why It Matters: Users can customize notification emails to their operational needs, ensuring you stay informed about critical changes without being overwhelmed.
2.2- Timezone-Based Shipment Updates
- What’s New: Align shipment auto tracking updates with the user’s local timezone.
- Why It Matters: This feature ensures that when you log in, your shipments are freshly updated, minimizing the gap between updates and providing timely insights when you need them most.
3. Visibility and Tracking Visualization
3.1- Interactive Route Map
- What’s New: Shipment routes (forecasted, sailed) are now displayed on an interactive map for real-time tracking shipments on the ocean.
- Why It Matters: Visualizing your shipment’s journey has never been easier. The interactive map gives you a clear picture of progress and helps you identify potential delays or issues at a glance. It gives you confidence and peace of mind as you see your shipments in real-time even while sailing through the oceans.
3.2- Predefined Shipment Views
- What’s New: Standard views like “Arriving Next 7 Days” and “Delayed” are now available.
- Why It Matters: Quickly find what matters most. Whether you’re looking for shipments arriving soon or delayed beyond their original ETA, these predefined views save you valuable time on filtering and sorting.
3.3- Standardized Events and Movements
- What’s New: We’ve redefined tracking events and movements to provide standardized, intuitive insights inspired by the DCSA standard.
- Why It Matters:
- Improved Usability: Simplifies tracking data for non-experts.
- Enhanced Accuracy: Includes precise terminal and depot names.
- Better Integration: Unified data structure ensures compatibility with ERP, TMS, and AI tools.
For a deeper dive, check out our blog post: Container Standard Events & Movements 2024.
4. Seamless System Integration
4.1-Netsuite and Salesforce Integrations
- What’s New: Direct integration with leading CRM and ERP platforms like Netsuite and Salesforce.
- Why It Matters: Eliminate manual data entry and reduce errors by syncing your logistics data across platforms. Check how Visiwise integration works on this page: Visiwise ERP, TMS, and Internal Systems Integrations .Enhance customer relationship management and operational efficiency with real-time updates.
4.2- Email Integration
- What’s New: Send shipment data via email to integrate with your workflows.
- How It Works:
1- Send a file containing shipment details and data requirements via email.
2- Visiwise processes the file and adds shipments to your dashboard automatically. - Why It Matters: Streamlines data import, making onboarding fast and hassle-free without manual entry.
5. Logistics Analytics
5.1- Advanced Dashboard for KPIs
- What’s New: Analyze key performance indicators, such as delivery lead times, transit times, and arrival deviations, grouped by shipping line.
- Why It Matters: Actionable insights are now at your fingertips. Understand operational bottlenecks, optimize supply chain efficiency, and make data-driven decisions to improve your logistics performance.
The Year Ahead: Driving Innovation in Logistics
At Visiwise, we’re committed to solving real challenges in supply chain visibility and logistics. These updates are just the beginning as we strive to deliver unmatched value, empowering businesses to focus on what they do best: growing their operations and delighting their customers.
We’d love to hear from you! Which features are you most excited about? What would you like to see next in the Visiwise platform? Let us know your thoughts as we continue building the future of shipment tracking together.
Stay tuned for even more exciting updates in 2025!
