Meet RAHN-Group
The RAHN-Group develops and distributes performance materials into highly specialized industries. Their two divisions EnergyCuring and Cosmetics serve the markets of surface technologies and personal care. They pride themselves of their longstanding tradition as a family operation, their responsible business ethics and a professional service attitude. As a group of eight companies, spanning three continents with 130 employees, they are a global enterprise, yet small enough to still really care for all their individual business partners.
Since I joined the company, we already had Visiwise and I wouldn’t like to work without it.
The Challenges
Before the implementation of Visiwise, the RAHN-Group encountered a significant challenge in their shipment tracking operations. Their existing system relied heavily on Excel files exchanged between the company and their forwarders. This process was incredibly labor-intensive and cumbersome, requiring continuous back-and-forth communication to update shipping statuses.
You don’t know if the forwarder has always the best tracking information available, right? I don’t know what tool they are using, and generally, it’s intransparent.
Leonard, Procurement Planner
The manual nature of this process not only consumed a considerable amount of time but also led to inefficiencies and the risk of errors, making it a major obstacle for the company’s shipping operations.
The Solution
The Rahn Group resolved their shipment tracking challenges by implementing Visiwise, a dependable solution. Thanks to Visiwise, they no longer had to constantly reach out to the forwarder for shipment updates. Instead, they could effortlessly monitor the real-time location of their containers through a user-friendly website. This live information was accessible to all their teams, eliminating the need to juggle complex Excel files simultaneously. This change simplified their work, reduced errors, and enhanced overall efficiency.
Thanks to Visiwise, now we have the tracking in-house, shared with all team members in different offices around the world, and it is very useful.
Leonard, Procurement Planner
Furthermore, Visiwise user-friendly web-based dashboard, continually improved by the development team, has significantly improved their ability to manage shipments with ease.
One Dashboard to Manage Supply Chain
In the realm of international shipping, having a unified dashboard that provides real-time information on shipment Estimated Time of Arrival (ETA) and current statuses is absolutely essential. Leonard emphasizes the importance of such a system, highlighting how it significantly simplifies the often complex process of tracking shipments.
Moreover, the true value lies in the autonomy it grants to importers and exporters. They no longer have to rely on external parties to access critical shipment data. Instead, they have full visibility over their cargo, from its departure to its arrival, right at their fingertips. This level of control is a game-changer, ensuring that they receive automatic updates and can take prompt actions as needed. In essence, this not only simplifies operations but also enhances efficiency and responsiveness in the world of international shipping.
Leonard Janke
I would recommend Visiwise to any company that is regularly shipping goods overseas and and the reason is that they they will be able to have a one stop shop to know where all the goods are.
Saved Views for Anyone
Members of the RAHN-Group team worldwide utilize the Visiwise workspace, providing them with a unified dashboard. What’s particularly valuable is the “Saved Views” feature, enabling them to tailor their dashboards to match their individual preferences.
With this functionality, users have the flexibility to create customized views of shipments by applying different filters and tags. For instance, they can create a view specifically for “Export” shipments, or one that shows shipments departing from a particular Port of Loading (POL), or they can set up personalized views for specific customers.
The ability to create personalized views in Visiwise empowers every user to have a dashboard that perfectly fits their specific needs and duties. This tailored approach not only enhances individual efficiency but collectively saves valuable time for the entire team.
” Saved views are very personalized and they give everyone in our team the possibility to have a personalized view and working simultaneously in the same workspace but everyone can can instantly have what they need. The flow is much more structured and streamlined.”
Leonard, Procurement Planner