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“Notification” on Visiwise

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It enables you to track all ocean containers with advanced visibility from different shipping lines in one place and send you reports and alerts on shipment progress.

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Visiwise provides visibility for those looking for ways to improve their shipment management. With Visiwise Dashboard, you can keep track of your ongoing shipments regardless of how many you have. “Email Notification” is one of Visiwise’s most popular tools, and you can use it to stay informed about the current situation and changes in your shipments and gain greater visibility for your cargo management.

Notification on Visiwise Dashboard

You never want to miss an important update. Especially when it is about your cargo! As you know, containers go through a long journey as they are loaded on the vessels. Every movement and change during the voyage will cause a new update on the whole plan. As a result, you will have your cargo due to multiple delays. We know that you don’t want to miss these changes like ETA updates (cargo will arrive sooner or with delay), and we have a solution for you.

Visiwise notifies you and whoever is concerned about the updates of shipments. We simply send you email alerts, and you will be prepared for what is on the way. Knowing the updates of ETA, you can find your containers in the port at the time you were expecting them to be there. In this way, you will skip unwanted charges like demurrage and detention.

Notification for Your Customers

Visiwise email notification helps you stay tuned about the shipments. But what about your customers? As they constantly call you for new updates, maybe it’s better to share this visibility with your customers too. Visiwise lets you keep your clients updated about their containers by notifying them about the movements. Even if nothing happens to their shipments, they will receive an email letting them know that there are no new changes, and they can rest assured. These notifications will lessen the number of calls and emails you get during the day.

Notification Preferences

What shipment changes matter to you? Do you think you should only check the ETA changes? What about the vessel change? Well, it varies from one to another person but you know what kind of shipment notification matter to you the most!

Some of the shipment updates need your attention more than others. For example, you may not like to hear if the location changes. In this case, notification preferences can help you receive only the important updates.

Check the changes you want to know, and we will notify you only about your preferred movements.

ETA Changes

Visiwise tracks your shipments and provides you with an ETA. As soon as the ETA of your shipment is determined, you’ll receive an email notification. As the shipments always face delays, you may expect ETA changes during the voyage. Visiwise will alert you for these ETA updates too. 

This way, you’ll always be up to date on when to expect your shipment to arrive, without having to check in with shipping lines and freight forwarders all the time. This is to make sure that your shipping experience is as seamless and stress-free as possible!

Departure Time Updates

We want to make sure you are always up-to-date about your shipments, so when the departure time is determined or changes, we will notify you as soon as possible. Departure time lets you know that the vessel has departed from the harbor and your shipment is on the ocean now. Then you can start tracking your shipment proactively

Move Updates

Visiwise detects your shipment’s moves. Now you have the ultimate version of visibility having known the last updated moves.

Rest assured, we will always keep you in the loop and provide updates whenever there is an update on the moves.

Vessel Changes

We understand it’s important to keep you informed of the things that happen to your shipments, so we make sure to let you know as soon as possible when your goods have been loaded onto a vessel or if it has changed. We’ll be sure to give you the name of the vessel right away so you can stay up-to-date.

Next Vessel

We will let you know if your shipments have reached the transshipment port, as well as which vessel they will be loaded onto next.

  • Location Changes

When your shipments move around the ocean, Visiwise detects the location change and notifies you about the location of your shipments in transit. 

  • No Changes

Visiwise checks all options above, and if nothing has changed, you will receive an email notification letting you know that there is no update. Sometimes, such an email gives us the piece of mind we need. Something like: “Everything is just cool”!

Notification Timing

When it comes to the time of receiving shipment notifications, it is always important to consider your needs. Based on your personal plans and the way you manage your job, you can set the exact time you’d like to receive email alerts and notifications. 

If you are not sure about the best time, first answer this question: How Often Should I Check my Shipment Updates? Then, you will understand the best time of the day to receive the alerts and take care of shipment changes. 

Notification Timing is designed to help you manage your shipments easily. Imagine this tool as your assistant who never misses any updates and always keeps you informed on time!

What Is Visibility?

Cargo management is the process of organizing and controlling the movements of goods within a supply chain. It includes the coordination of transportation, warehousing, and stock control. A key goal of cargo management is to ensure that goods are delivered to the correct destination on time and in good condition.

Why Do I Need Visibility in My Shipment Management?

Visibility is a term used to describe the level of information that organizations have about their supply chains. In general, visibility refers to the ability to track and trace shipments throughout the supply chain. Having visibility into the movements of goods can help organizations optimize their operations and improve customer service. You can find a system to help optimize your supply chain and improve your bottom line.

When it comes to cargo management, visibility is key. By having visibility into your supply chain, you can always know where your container is. This can help you avoid delays and disruptions in your supply chain. Additionally, visibility can help you identify issues early on so that you can resolve them before they cause major problems. To help you keep track of your supply chain, we offer a straightforward dashboard as a solution. 

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