Track and Trace Manually | Container Tracking Service Update
Sometimes you might face an error in container tracking. Click on ” Track and Trace Manually ” button and just enter your email address and let us check the matter. Our customer support will receive your request and attend to track and trace Manually your shipment.
Most of the times you will face an error due to the wrong selection of shipping line. As for many containers its hard to guess the shipping line. For example for DFSU7162007 container you can’t get any result in Maersk tracking, CMA tracking but successful result in MSC tracking.
We will check the issue using some methods that can not be automatic yet. Other errors will also be checked by Visiwise customer support team. After checking, we will send you the correct result immediately into your email.
We are working hard to automate this error diagnosis to prevent you from facing any problem. We hope this feature will be launched in coming updates. You can always check our updates on Visiwise blog or Visiwise LinkedIn pages. Having any question, use our online chat right bottom all Visiwise pages.