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Billed Annually Save 20%
Billed Monthly
Essential For individuals
$0
/ year
20 containers / month $ per extra containers  
Try it free
Professional For teams
$0
/ year
200 containers / month $ per extra containers  
Try it free
Enterprise For teams
$0
/ year
Let's talk    
Talk to sales
Compare Plans and Features
Track and Trace
Features
Ess
Essential
Pro
Professional
Ent
Enterprise
Track by Container, MBL, Booking number
Enriched Shipping Line Data
Vessel Tracking (AIS Data)
Track by Vessel Name or IMO
Shipping Line Auto-Detection
Port and Terminal Tracking
Rail Tracking (North America)
Tracking Methods
Features
Ess
Essential
Pro
Professional
Ent
Enterprise
Track from Dashboard
Upload Excel File
Track by API
Email Excel File
Integration with ERP/TMS
Visibility and Control
Features
Ess
Essential
Pro
Professional
Ent
Enterprise
List view
Table view
Map view
Shipment Views (Reports)
Customized Shipment Views
Shipment Schedule History
Custom Fields
Tags
Automation
Features
Ess
Essential
Pro
Professional
Ent
Enterprise
Auto-update
Auto-archive
Integration and Data Access
Features
Ess
Essential
Pro
Professional
Ent
Enterprise
API
Export to Excel
ERP/TMS Integration
Customized Integration
Alerting and Notifications
Features
Ess
Essential
Pro
Professional
Ent
Enterprise
Notification on shipment changes
Notification preferences
Notify additional recipients
Collaboration
Features
Ess
Essential
Pro
Professional
Ent
Enterprise
Multiple user access
Individual Multiple users Multiple users
Access control and user roles
Shipment assignees
Conversation on shipments
Share shipments individually
Document Management
Features
Ess
Essential
Pro
Professional
Ent
Enterprise
Private cloud storage per shipment
Shared cloud storage between members
Managing permissions on files
Analytics
Features
Ess
Essential
Pro
Professional
Ent
Enterprise
Shipping lines performance
soon soon soon
Transit time insight
soon soon soon
Custom KPI
soon soon
Customization
Features
Ess
Essential
Pro
Professional
Ent
Enterprise
Branded Dashboard (Logo, Color)
Visiwise Dashboard on your domain
Custom development
FAQ about Plans
Can’t find the answer here? Contact support

How do you count the number of containers I track in my plan?

A container is only counted the first time it is successfully tracked. Even if you track, update, or manage it for several months, it is only counted once during the billing cycle in which it was initially tracked successfully.

Can I carry over unused container tracking credits I didn't use to the next billing cycle?

Unused container tracking credits do not roll over to the next billing cycle. Each billing period provides you with a fresh set of tracking credits. However, our plans are flexible — you can start with a lower tier and only pay for extra containers if you exceed your plan's credits, ensuring you pay only for what you use.

What if I exceed the container tracking limit in my plan?

If you exceed your plan's limit before the renewal date, you can either upgrade to a higher tier (our system will automatically handle the proration for a seamless transition) or purchase additional container credits for the current billing cycle.

How much do additional containers cost if I don't upgrade to a higher tier?

The cost depends on your plan and the number of containers included in it (tier). You can find the price for additional containers listed on the pricing page when selecting the number of containers for your plan. If you're already a customer, check the Settings → Billing section in your account for details.

What payment methods do you accept?

We accept all major credit and debit cards for both monthly and yearly subscriptions, processed securely through our Stripe payment gateway. Wire transfers are also accepted, but only for yearly subscription plans.

Do failed container trackings count towards my usage?

No, only successfully tracked containers are counted. Failed tracking attempts will not affect your tracking limits.

Can I try Visiwise before committing to a plan?

Absolutely! You can explore all the premium features of our Professional plan with a 14-day free trial—no credit card required.

Still have questions?

We're here to help! Reach out to us anytime via our online chat or email us at [email protected]—our team will get back to you promptly.